Vertical Void
Material
· Museum-quality posters made on thick matte paper.
· Paper thickness: 10.3 mil
· Paper weight: 189 g/m²
· Opacity: 94%
· ISO brightness: 104%
· Paper is sourced from Japan.
Product Precautions
The actual product color may differ from the color displayed on your screen.
The product may exhibit minor scratches, texture, or color differences compared to the product image. These differences are inherent to the product and cannot be exchanged or refunded.
The frame is a mock-up image and is not included in the product.
This product is made to order and may take up to 3 weeks to be delivered.
For custom-made products, it may be difficult to exchange or refund or cancel an order due to a change of mind.
Oversized Item Shipping (Canvas)
Please note that shipping rates for large-format canvases are significantly higher than those for standard posters.
This is due to the dimensional weight of the securely padded boxes required to deliver your artwork in pristine condition.
We do not mark up shipping prices. The rate you see at checkout is the exact live rate provided by our global shipping partners.
EU GPSR
Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the small parts and magnetic flux index level requirements.
In compliance with the General Product Safety Regulation (GPSR),INSTANT GALLERY and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com.
You can also write to us at INSTANT GALLERY, 47, Gangnam-daero 112-gil, 2F 459A, 04168 Gangnam-gu, Seoul, KoreaorMarkou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.
Exchange and Return Policy
Returns, Exchanges & Cancellations
All items from Instant Gallery are unique and custom-printed strictly made-to-order just for you. Therefore, order cancellations, exchanges, and returns are not permitted once production has begun. We do not accept returns or exchanges for buyer's remorse, simple changes of mind, or mistakes regarding material or size selection.
Color Variations
Please note that slight color differences between your screen's display and the actual printed product are normal. These variations are not considered manufacturing defects or valid grounds for a return.
Image Cropping & Aspect Ratios
Depending on the specific material and size you select, slight variations in the cropping of the artwork may occur to perfectly fit the dimensions. Please note that these minor adjustments are a standard part of the printing process to ensure the best composition for your chosen size, and they do not constitute a defect or grounds for a return.
Shipping Responsibilities for Authorized Exceptions
In the rare event that an exchange or return is exceptionally authorized by us, the buyer is fully responsible for all round-trip shipping costs. Please note that we are not responsible for any loss or damage that occurs during the return transit.
Damaged or Defective Items
We pride ourselves on unparalleled product quality. However, if your order arrives damaged in transit or contains a manufacturing defect, please contact us at info@instantgallery.co within 7 days of product delivery.
To successfully process a free replacement, you must provide clear photos of both the damaged item AND the original packaging.
Please note: We are unable to offer replacements or refunds for items damaged by the customer, including but not limited to accidents during unpacking (e.g., cuts from scissors/knives), mishandling, or improper installation.
Lost or Stolen Packages After Delivery
Instant Gallery is responsible for your order until it reaches your provided shipping address. However, we are not responsible for packages that are lost, stolen, or damaged after the courier has marked them as "Delivered." Please ensure you provide a secure delivery location. If your package is marked as delivered but you cannot find it, please contact your local courier service directly.
Notice for EU Consumers
According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods that are made to the consumer's specifications or are clearly personalized. Therefore, Instant Gallery reserves the right to refuse returns at its sole discretion for any made-to-order items.
Curation
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